Diva Nail & Spa in Jackson, Wyoming

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• Charlene Anderson

  Posted Feb, 05 2020

  My husband tried to surprise me with a pedicure at Diva Nails. We went in this afternoon for the pedicure When I sat in the pedicure chair and felt the water in the basin, it was COLD. DH's basin was also cold. When we pointed it out to the staff, the acted like were were asking for something very special in requesting warm water for our pedicures. Their excuse was "we were busy earlier." We got up to leave because there is no way we were going to have a pedicure in cold water.
  
  The staff then said "5 minutes and we will have hot water" so we decided to give it a shot. Twenty minutes later, after they filled the basins with water from the water fountain (yes, the water fountain you drink from), we sat down again. The water was still cold. I told the manicurist about it and she took on a major attitude, like having warm water for a pedicure is an unusual request.
  
  Then a very rude receptionist told us not to come back if we were going to be difficult. No worries, Diva Nails. We won't be back and will tell everyone we know not to go there. Having warm water for a pedicure is a must, and I really don't care how busy you were earlier.
• Jenna Bivone

  Posted Jul, 21 2019

  Don't be fooled by their $60 gel nail price. If you tell them you just want regular nail polish they will then insist that you get gel nails because it is better when in fact it is just better for them because they charge you so much and they are easier because they dry faster. One lady offered my friend $40 for gel nails but the lady that did my nails said I would have to pay $45 but not to tell anyone. It was a special deal just for me. I got sick of having the lady pressure me to get gel nails and finally gave in. She did a horrible job because there was a group of us and she was rushing. It was the worst, over priced, unprofessional nail experience I've ever had.

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